Axéria Prévoyance - Quality and reliability

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Since it was founded, Axéria Prévoyance has permanently strived to develop and maintain an approach based upon and a commitment to reliability and security, currently demonstrated by:

Our Standard & Poor's financial soundness rating: This rating is based on an independent rating agency's assessment of the company's financial soundness. It demonstrates Axéria Prévoyance's excellent ability to fulfil its financial commitments. Axéria Prévoyance signed up to the scheme in 2006 and its rating has remained stable.

2009 rating: A- outlook stable.

ISO 9001 international certification: Axéria Prévoyance was one of the first French general insurance companies to receive ISO 9001 certification, guaranteeing the quality of all its services. We demand high quality at all times and our staff constantly aim to improve customer satisfaction.

This quality vision combines a number of major principles of action, which are implemented through:

Listening to customers: being aware of their needs and expectations, against which their satisfaction can be measured.
The quality of our range of products and services: tailored to expectations, with innovative and simple solutions as well as clear and transparent communications.
High-quality service: guaranteeing the speed, responsiveness, flexibility, availability and professionalism of our teams.
Customer-focused processes increase production reliability and contribute to the permanent improvement of customer satisfaction, effectiveness and profitability.
Human ressources management shows the commitment of our management, the support and motivation of our staff and the development of their skills.